Support & Consulting

We support you from the start to long-term success

We place your company and your goals at the heart of every consultation: together, we analyze your manufacturing processes, identify opportunities for optimization, and develop tailored concepts that deliver immediate results.

Our Consulting Approach – Your Goals in Focus

Of course, inqu supports you not only with software but also with strategic expertise and proven hands-on know-how. We begin with a comprehensive understanding of your requirements, analyze your workflows, and adapt our solutions flexibly - without the need to change your processes, third-party systems, or established methods and tools.

Excellent Customer Support

Our inqu Customer Care Team supports you with two strong pillars:

Enablement: Our project managers, application specialists, and training experts ensure a smooth start with inqu.MES. They manage the project, configure the solution to fit your needs, and train your employees.
Partnership: After go-live, our Customer Success Management team, together with Support, takes over long-term guidance. We gather your feedback, conduct ongoing reviews, identify optimization potential, and secure your sustainable success.